Qubee WiMax Internet Users Facing Connection Issues

Some, not all, Qubee WiMax internet users are facing connectivity issues (myself included). What happens is that you have internet connection for a few minutes and it suddenly cuts out. You get disconnected for around half a minute and it reconnects automatically again. This repeats continuously.

Gamersworldbd has contacted Qubee and they said that only users with the Gigaset SX682 modem is affected. Qubee has told that their engineers are working on a fix as of press time.

However, you can try this step which may solve the problem:

1. Go to your modems page, which is usually http://192.168.3.1

2. Go to Advanced Settings>WiMax configuration. Re-type your password and hit OK.

3. Go to Administration>Restart and click OK to reboot your device. It usually takes a minute to reboot.

We tried this process and this fixed the problem for around 30 minutes. Gamersworldbd recommends any Qubee user who is facing this issue to contact Qubee’s customer support on 8959911 and have them send over a technician to your house.

More Great Articles

Written By on November 14th, 2010 Categories: Bangladesh, News, PC Tags:

7 Responses to “Qubee WiMax Internet Users Facing Connection Issues”

  1. @TheGamingWiz

    thanks for the tip i tried that and running fine since :mrgreen: maybe a disconnection may occur later 😥 Let us know when it gets fixed :mrgreen:

  2. @Rabbi

    You have better luck than me. It’s still giving me trouble 👿

  3. @TheGamingWiz

    it did disconnect about 3-4 for the last 3 hours but its better than before not disconnecting every minute 👿

  4. @Gaming Wiz: I have tried that. But it didn’t worked. Any ideas?

  5. @Gaming Wiz: I have tried that. But it didn’t work. Any ideas?

  6. @T-Virus

    That also didn’t work for me, but today it’s been a bit better. “Gamersworldbd recommends any Qubee user who is facing this issue to contact Qubee’s customer support on 8959911 and have them send over a technician to your house.”

    [Edit] LOL, the connection went out as soon as I was about to submit this comment 😈

  7. I was interested in getting wimax connection from QB.After all these trouble you’ve had with QB;what will you recommend for me-QB or banglalion?I live in Motijheel,want to download at least 10-15 GB/month and can’t pay more than 1000tk/month.Any suggestion about which package should I get?
    Thnx in advance.

Jump right in and leave a reply, you can surely expect a response from me

*